KOFFMAN KALEF

(the “Firm”)

Privacy Policy



The Personal Information Protection and Electronic Documents Act (the “Act”) regulates the way private sector organizations that conduct commercial activity in more than one province collect, use, keep, secure, and disclose personal information. “Personal Information” means all information about an identifiable individual. The Firm recognizes the importance of privacy and recognizes the sensitivity of personal information received by us in the course of our legal practice.

We recognize our professional obligation to maintain the confidentiality of our clients’ information, and recognize our obligations concerning the personal information of all individuals that we collect, use, or disclose in our practice. This policy has been developed with those obligations in mind.


Our Need for Personal Information

In order to be able to give legal advice to our clients, we need access to all relevant facts and information that relate to our retainer and to the representation of our clients. This information will necessarily include personal information about our clients and about individuals other than our clients.


Collection, Use and Disclosure of Personal Information

By retaining the Firm for legal advice or representation, an individual consents to our necessary collection, use, or disclosure of the individual’s personal information in order to properly advise and represent the individual.

Where practical, we endeavour to collect personal information directly from the person to whom the information pertains. When necessary, we will collect personal information from other sources.

It is our policy to collect personal information about individuals other than our clients only in accordance with the provisions of the Act. 

The Act deems that an individual has consented to our collection, use, or disclosure of personal information about that individual if, at the time the consent is deemed to be given, the purpose would be considered obvious to a reasonable person. In such circumstances, we will collect, use, or disclose personal information without obtaining a written or verbal consent to do so.

The Act also permits us to collect, use, or disclose personal information about an individual in some circumstances without the individual’s consent. Those include (but are not limited to) circumstances in which:

  • the collection, use, or disclosure is clearly in the interests of the individual and consent cannot be obtained in a timely way;

  • it is reasonable to expect that the collection or use of personal information with the consent of the individual would compromise the availability or accuracy of the information, and the collection, or use of the information is necessary for an investigation or proceeding;

  • it is reasonable to expect that the disclosure of personal information with the consent of the individual would compromise an investigation or proceeding, and the disclosure of the information is necessary for an investigation or proceeding;

  • the personal information is available to the public from a prescribed source; or

  • the collection, use or disclosure of personal information is required or authorized by law.

When we collect, use or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete.

 

Website Analytics

As most websites do, we use automatic data collection and analytical technologies to track usage patterns on our website.

When an individual visitor accesses our website, we may use a browser feature called a ‘cookie' to collect information.

  • type of Internet browser and operating system the visitor uses;

  • the domain name of the website from which the visitor came;

  • the specific pages of our website you visited;

  • the time and date that you visited our site; and

  • the IP (Internet Protocol) address of your Internet service provider or your computer which also identifies the domain name (such as shaw.ca or yourcompany.com) of your service.

Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our website.

We use Squarespace Analytics to collect and analyze this information about how you use our website. We use this information to help us improve our website and the services and information we offer.  We also use this information to understand the effectiveness of our advertising.

The information we collect from your use of the website, and only this information, is stored and analyzed in the United States. We have taken all reasonable steps to protect that information from unauthorized uses and disclosures while it is in the hands of Squarespace. There is a risk, however, this information may be processed in a foreign country and that it may be accessible to law –enforcement and national security authorities of that jurisdiction. This only applies to information we collected through your use of the website.

 

Security and Retention of Personal Information

We recognize our professional and legal obligations to protect the confidential information of our clients. We recognize as well our legal obligations to protect the personal information we have gathered about our clients and about other individuals during the course of our practice of law.

We have therefore made arrangements to secure against the unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction of personal information.

We will only retain personal information as long as necessary for the fulfillment of the purposes for which it was collected and in accordance with any time frame required under applicable laws.

Breach Notification

In the very unlikely event that our Firm experiences a security breach that possess a real risk of significant harm, we will notify all individuals and report to the breach to Privacy Commissioner.


Requests for Access to Personal Information

The Act permits individuals to submit written requests to us to provide them with:

  • their personal information under our custody or control;

  • information about how their personal information under our control has been and is being used by us; and

  • the names of the individuals and organizations to whom their personal information under our control has been disclosed by us.

We will respond to requests in the time allowed by the Act and will make a reasonable effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements the law permits us to charge.

An individual’s ability to access his or her personal information under our control is not absolute. The Act provides that we must not disclose personal information when:

  • the disclosure could reasonably be expected to threaten the safety or physical or mental health of an individual other than the individual who made the request;

  • the disclosure can reasonably be expected to cause immediate or grave harm to the safety or to the physical or mental health of the individual who made the request;

  • the disclosure would reveal personal information about another individual; or

  • the disclosure would reveal the identity of an individual who has provided personal information about another individual and the individual providing the personal information does not consent to disclosure of his or her identity.

The Act further provides that we are not required to disclose personal information when:

  • the personal information is protected by solicitor-client privilege;

  • the disclosure of the personal information would reveal confidential commercial information that, if disclosed, could, in the opinion of a reasonable person, harm the competitive position of an organization;

  • the personal information was collected without consent for the purposes of an investigation, and the investigation and associated proceedings and appeals have not been completed; or

  • the personal information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration for which he or she was appointed to act:

(i)       under a collective agreement,

(ii)     under an enactment, or

(iii)    by a court.


Requests for Correction of Personal Information

The Act permits individuals to submit written requests to us to correct errors or omissions  in  their personal information that is in our custody or control. We will:

  • correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or

  • decide not to correct the personal information, but annotate the personal information that a correction was requested but not made.

 
 

Contacting or Communicating with Us

If you have any questions with respect to our policy concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, please contact our Privacy Officer at:

 
 
Office of the Privacy Officer

Koffman Kalef Business Lawyers
19th Floor
885 West Georgia Street
Vancouver, B.C. V6C 3H4
 
 

If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern. If, after our Privacy Officer has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Privacy Commissioner of Canada:

 
 
Office of the Privacy Commissioner of Canada
30, Victoria Street
Gatineau, Quebec K1A 1H3
Telephone: (819) 994-5444
Fax: (819) 994-5424
Website:www.priv.gc.ca/en/report-a-concern